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Updating E-mail Associated with my Account

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Updating E-mail Associated with my Account

endernafi
9 posts
Dear Support Team,

I'm a member of runrev nabble:
http://runtime-revolution.278305.n4.nabble.com/
and a subscriber of the list:
http://lists.runrev.com/mailman/listinfo/use-livecode 

After setting up my corporate e-mail and abandoning gmail,
I unsubscribed and re-subscribed with my new e-mail to the list.
Apparently,
Nabble crawls its archives/lists and created an unregistered account for me.
Many thanks for not getting my consent, btw.

Anyway,
I registered that *automatically, without my consent* created account, removed it in order to free my e-mail, even unsubscribed from the list.
Now, all my posts are removed {a casualty which I've accepted beforehand}, no subscription, no registered account on Nabble;
but Nabble still doesn't allow me to update my e-mail and says that it's in use.

I've asked in free support, apparently admins are too busy to answer ridiculous questions like "HELLLP MEE, PLZZZZ".

Since I'm a paid customer now,
could you kindly please *remove that e-mail from your database* so I can update my old one?

I didn't write my old & new e-mails here 'cause I don't want them caught by spam-hunters.
I can send a private e-mail to the support team / admins
or do otherwise as you suggest.


Thanks,

~ Ender Nafi Elekcioglu
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Re: Updating E-mail Associated with my Account

Pedro
2557 posts
Hi,
Note that you have to unsubscribe from Nabble app and the mail list it self.
Please, send me your email to pedro@nabble.com and I will remove you from Nabble app.
My test forum.
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Re: Updating E-mail Associated with my Account

GregChapman
3896 posts
Hi Pedro,

In my recent response at:
http://support.nabble.com/Updating-E-mail-Associated-with-my-Account-tp7589114p7589195.html
I was assuming that endernafi :

• still wanted to receive current list traffic via the mailman list
• wasn't subscribed via Nabble
• only wanted access to the archive to view old posts from before his subscription (and perhaps respond to them).
Volunteer Helper - but recommending that users move off the platform!
Once the admin for GregHelp now deleted.
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Re: Updating E-mail Associated with my Account

endernafi
9 posts
Greg,

I've sent an e-mail to Pedro already and awaiting reply.
But I'll write here and under the post in free support for future reference.

First the recipe for whoever wants to update her/his e-mail.
* Login to Nabble and update your e-mail.
* Go to List settings, unsubscribe your old e-mail.
* Then re-subscribe using your new e-mail.

If you do it in reverse order, like I did, be ready for some troubles.
Here's my story, a little tangled of course:
* I've subscribed to the List with e-mail A about 10 months ago.
* Right after subscription I've signed up to Nabble again with e-mail A.
* Two weeks ago, I wanted to update my e-mail from A to B.
* I should FIRST update my Nabble account, now I know that :)
* But instead, I unsubscribed from the List with A.
* Then subscribed to the List with B.
* Then tried to update my Nabble account.
* Nabble said that B is in use.
* I've unsubscribed with B.
* Nabble said that B is in use.
* I registered automatically-created account of B.
* Closed it via Remove Account option.
* Logged in to my old account to change my e-mail from A to B, again.
* Nabble still says that B is in use.

That's when I consulted to you.
Btw, I keep trying last two actions.
I thought maybe Nabble needs some time to update its database.


By Nabble, I mean this -> http://runtime-revolution.278305.n4.nabble.com/
And by List, I mean this -> http://lists.runrev.com/mailman/listinfo/use-livecode

Like I stated before, I already sent an e-mail to Pedro, this post is just for future reference.


Best,

~ Ender
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Re: Updating E-mail Associated with my Account

endernafi
9 posts
In reply to this post by endernafi
My problem is solved yesterday thanks to the patience and expertise of Pedro.

~ Ender