Backup link not working

[Mintrax]

I clicked "Download Backup" and recieved the email with a link. When I click on the link it just throws me back to the email. I have tried twice.

Any assistance appreciated.

Michael

[Israel <Nabble>]

Are you trying to restore your site?

[Gary Lewis]

I have to right-click the link, click "Open the link in an incognito window", and when that window opens I have to hit "refresh" in order to get the popup that lets me tell it where to store the download.  Then I can hit Go and it'll work.

[Mintrax]

Thanks so much Gary. it worked just as you said.

Regards
Michael

[Mintrax]

No, thanks Israel, just doing a safety backup onto new laptop.

[Gary Lewis]

Glad it worked.  Don't know why that is required, but something changed some time ago at Nabble and that was the solution to get backups.