Can't log out or be invisible

[Harvey]

The system is repeatedly logging me out all the while telling me I am logged in.

This is new.

I really need help.

[Pedro]

We are trying to figure this out. Did you checked the invisible setting in all machines? This setting is a cookie that is saved on each device.

[Harvey]

Whenever I see my green light on I go to settings to check invisible.  (Probably 30 times a day).  99% of the time the invisible box is checked.  It's only unchecked if I have done a full shut down of my machine.

[Harvey]

Here.  My green light is showing.  My invisible box is checked. And the system shows that I am not logged in:



I have to get this fixed. It is undermining my ability to manage my forum.  I'm not going to explain why, but trust me it is.

Can you remove invisibility from everyone until you figure it out?  Seems wrong that the only one who can't be invisible is the forum owner.

[Harvey]

I just logged out, cleared cookies and set myself to invisible.

Now I am showing three times. Two times online and one invisible:

[Harvey]

Right now I want to log out. Or more accurately I want my green light to go out.

But I am already logged out, so I can't log out.  How to handle?



I tried to log in and so I could log out but right now I cant seem to login at all.  That is really unworkable.

[Pedro]

Please, see if there is anyone with the green circle, online flag. The difficult in fix this issue is that we couldn't reproduce it, and no one else seems to complain about it. But we are trying.


PS: I have typed "whit" but it is with.

[Harvey]

Do you mean white in the green circle?

On Wed, Dec 4, 2013 at 11:51 PM, Pedro <Nabble> [via Nabble Support] <[hidden email]> wrote:

Please, see if there is anyone whit the green circle, online flag. The difficult in fix this issue is that we couldn't reproduce it, and no one else seems to complain about it. But we are trying.

My test forum.

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[Harvey]

I dont see any white in the green - I blew it up.



Once again this morning I am on 3x - 2x visible and 1x invisible.

[Harvey]

I'm logged in to my newspaper.  I know I am because I can access a private area. But when I go to post I get this:

[Pedro]

I was working only on your forum. But as I'm seeing that you work on the other apps at the same time, I have new ideas to solve this issue.

[Harvey]

Thanks Pedro.

(via mobile)

On Dec 5, 2013 10:33 AM, "Pedro &lt;Nabble&gt; [via Nabble Support]" <[hidden email]> wrote:

I was working only on your forum. But as I'm seeing that you work on the other apps at the same time, I have new ideas to solve this issue.

My test forum.

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[Harvey]

Now everyone is invisible:



If you are working on it that's cool. Just thought you would want to know.

Actually until we figure it out its the best compromise solution.

[Pedro]

I do believe we have finally fixed it now. Please, test it again and let me know.

[Harvey]

I'm still seeing issues. This shows me logged out with the green indicator on:



It's now really inconsistent.  I can be "half logged in."

Login link shows that I am not logged in.
Indicator light on in some places but not others.
Some features that should work when logged in work, others don't.

While you are working on it if you could go back to disabling all green login indicators that would be good.

[Pedro]

In which app are you now? Are you logged in other apps in the same time?

[Harvey]

All 3 at the same time

(via mobile)

On Dec 6, 2013 9:35 AM, "Pedro &lt;Nabble&gt; [via Nabble Support]" <[hidden email]> wrote:

In which app are you now? Are you logged in other apps in the same time?

My test forum.

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[Pedro]

We have fixed another bug on our system.
About these online flags, please, help me find how it happens. Please, logout from your three apps, then take note on what you do before the bug happens again. So that, I can track the problem.

[Harvey]

For the last hour or so, the forum is working correctly.

[Harvey]

Back to weird: