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transferring from phpBB forum to Nabble

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JulieDonnelly

transferring from phpBB forum to Nabble

Hi,

My website is currently using the phpBB forum. We've had problems with the forum off-and-on many times through the years and currently it has disappeared from my website. I'm praying that it will be found again as there are thousands of messages on the site.

Meanwhile, I've been told good things about Nabble and would like to explore using your service. My primary question is, can we transfer the current forum messages (assuming I will be able to find them) to Nabble?

Is all support for Nabble done via messages? Will we get a phone number to call in an emergency?

Thank you,
Julie Donnelly

GregChapman

Re: transferring from phpBB forum to Nabble

Hi Julie,

JulieDonnelly wrote

Is all support for Nabble done via messages? Will we get a phone number to call in an emergency?

I'll leave Pedro to respond to your technical queries, however, I can confirm that all support is through this forum and there is no telephone support service.

Messages posted in the main "Nabble Support" area get priority treatment, but there is a charge to use that area. For details attempt to post a New Topic there.

Volunteer Helper - but recommending that users move off the platform!
Once the admin for GregHelp now deleted.

JulieDonnelly

Re: transferring from phpBB forum to Nabble

Thanks Greg. I sure hope the messages can be imported from phpBB, although I wouldn't be surprised if that wasn't the case since I'm sure phpBB wants people to stay with them. It's good to know that I get an answer so quickly on Nabble.

JulieDonnelly

RE: transferring from phpBB forum to Nabble

In reply to this post by GregChapman

Hi,

This is a response I received from Nabble. Meanwhile, did I send you the message I got on phpBB? They said to check the permissions as the host may have done it.

Julie

919-886-1861

YOU are your own Best Therapist! Visit www.Julstro.com to see how you can Stop Pain FAST! Stretch safely using proven Yoga postures along with the Julstro Self-Treatments – for more information visit www.FlexibleAthlete.com

From: GregChapman [via Nabble Support] [mailto:[hidden email]]
Sent: Monday, August 25, 2014 7:25 PM
To: JulieDonnelly
Subject: Re: transferring from phpBB forum to Nabble

Hi Julie,

JulieDonnelly wrote

Is all support for Nabble done via messages? Will we get a phone number to call in an emergency?

Just a Volunteer Nabble Helper - because the nice folk at Nabble have helped me!

If you reply to this email, your message will be added to the discussion below:

http://support.nabble.com/transferring-from-phpBB-forum-to-Nabble-tp7591139p7591140.html

To unsubscribe from transferring from phpBB forum to Nabble, click here.
NAML

Pedro

RE: transferring from phpBB forum to Nabble

We only import messages compressed in mbox format.
Please, try to convert it to mbox and send us a request here http://support.nabble.com/Mbox-import-f7590796.html .

My test forum.

Hugo <Nabble>

RE: transferring from phpBB forum to Nabble

In reply to this post by JulieDonnelly

Hi Julie, if you were able to export the phpBB database of your forum, we could take a look and check how difficult it would be to import it into Nabble. Please let us know if you have the data available.