Re: Can't login to forum via web page it's embedded in

Posted by ajac63 on Jul 31, 2024; 3:09am
URL: https://support.nabble.com/Can-t-login-to-forum-via-web-page-it-s-embedded-in-tp7613865p7613873.html

Gary Lewis wrote

Greg - Thanks for alerting me to this.  And instead of replying to you so you could translate, I'll reply here.

Yes, I have seen this.  It is exactly what we saw when we had someone stand up a version of Nabble on our AWS server, and we never got it resolved and finally gave up.

The symptoms we saw were that you cannot log in via Chrome but can via Firefox.  And can on some devices using Safari but can't on other devices.  It takes your credentials with no errors but then you still aren't logged on.

One thing that will cause it is to have https turned on one place but not the other.  For instance, if you have the Nabble forum embedded in a Weebly website, as I do, and have https enabled on Weebly but not on Nabble that will do it.

But on our AWS server test we had https enabled both places but never could solve the problem.

I hope that helps.

Thanks for the helpful insights.  Well I use Opera which is a Chrome-based browser, so maybe I should try Edge (don't have Firefox) and see if that works, but even if it does, problem I see is that most web traffic is via Chrome-based browsers, so wouldn't really be a solution.

My website is https enabled and I've been told just days ago that https has been applied to the forum custom domain, which must be the case as otherwise it wouldn't embed.