Re: Forum showing on local system but not on live site

Posted by ajac63 on Jun 25, 2024; 6:18am
URL: https://support.nabble.com/Forum-showing-on-local-system-but-not-on-live-site-tp7613758p7613779.html

GregChapman wrote

ajac63 wrote

I've also looked at the link you kindly gave and am just checking that I've understood what it is I'm supposed to do.

Lets tackle things one at a time! cPanel has updated things since I first did this stuff. It now has "Force HTTPS Redirect" turned on by default. When I first was doing this that was not the case. I believe that turning that off may take at least 24hrs to take effect (but I have never had to do it so lack the experience to say that with 100% certainty).

I will temporarily have to turn SSL off.  Where in cPanel do I do this?

Go to the Domains section and open the Domains page (sub heading "List Domains") Just below the Search box you'll see a check box and drop-down option list. Check the box and select the "Disable Force HTTPS Redirect" option. (on wider screens you see a big blue switch by your domain name that you can use instead.)

I suggest you do that and then wait 24 hrs to see if it has the effect I'm expecting and that is that the embedded forum shows in full and not just as a link. If that doesn't work, I'll have to think again.

All the stuff below assumes you have a working embedded forum, so don't bother with it untill yours is working.

I have to go to Options > Application > and then Change domain name, but that first I must follow the steps below?  Or is it the other way round?

The steps you gave:

1. Go to your Domain provider (Registrar) and create a CNAME record for a sub-domain.
Under cPanel software the option where you find it is called the "Zone Editor" and the form that you see has two fields "Name", where I would have entered "forum.seahawk17.org.uk" and CNAME where I would have entered "s1.nabble.com".
2. Enter your subdomain.
3. Wait for a confirmation email from Nabble.

I don't have a sub-domain at the moment, so must I create one?  Currently I only have the main domain name.

Yes, you will need a sub-domain for your forum.  As I said in my previous post, you need to make it appear that your page and the embedded forum are both being served through the same server, the one that the SSL certificate applies to and makes "https" work. I can't be you main domain as that serves the rest of your site. That's why it has to be a sub-domain.

Thanks again for helping.  So, as a temporary measure I should first disable SSL and wait until the forum is embedded (?), and only then do the steps for creating a sub-domain?

You say it can't be my main domain, as that will serve the rest of my site/pages.  The thing is that I intend to have the forum embedded/showing in all pages, which is how it is currently (for the offline version anyway).