Member lost registration?

Posted by ashaw on
URL: https://support.nabble.com/Member-lost-registration-tp7600000.html

Hello.  I have a small private forum for sharing download links for digital items for a team of mine.

I had one lady that went on break.  I removed her from the "member" portion.  When she came back from break, I added her back in like I have before.

However, this time - she was removed from Registered of which is locked so I couldn't have removed her as a registered person.

She's tried registering with 2 emails and it is not sending her or I an email that I have a new registered user to approve.  She is in the member area but it will not allow her access not being registered and there is nothing I can do on the back end (that I know of) to change that.

Thank you for any help!