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Re: Email Link To My Site & Not Nabble?

Posted by GregChapman on Aug 09, 2017; 7:57am
URL: https://support.nabble.com/Email-Link-To-My-Site-Not-Nabble-tp7598378p7598418.html

Gary Lewis wrote
one question that I have yet to
answer from my users is how or why they get logged off and have to log back
on.
I think this is the same question that you post in your follow-up.

You have encountered a bug in Nabble. For unknown reasons Nabble sometimes presents a login screen when a user is already logged in. As you have identified when it occurs you do not see the login and register links, but the username of the person logged in. The workaround is simply to navigate away from the screen with a click/tap on the forum name link at the top left.

It is annoying and confusing to newcomers but as I have never been able identify what sets it off and it is relatively rare ( I might see it once a month across the whole range of Nabble forums I maintain) I haver never formally reported it as a bug on the Support forum although I have posted the work around to those posting a similar question.

EDIT: I should add that the bug comes in clusters. Once you see it, it is likey to recur a few times before going away again, especially if you fall into the trap of attempting to login again.
Volunteer Helper - but recommending that users move off the platform!
Once the admin for GregHelp now deleted.