Login  Register

Re: Need Help Changing Subscription Email Address

Posted by Ernest P. Duckweather on Nov 10, 2016; 9:21pm
URL: https://support.nabble.com/Need-Help-Changing-Subscription-Email-Address-tp7597492p7597495.html

Thanks for that speedy and thorough reply!  I really appreciate your willingness to help me sort this out.

I'm in poor health and am limited in the amount of time I'm able to sit up at my computer, and have to take long rest breaks every few minutes,  so if it's ok with you, I'll respond to the three points of  post in separate messages:

GregChapman wrote
1. Go to the FreeDOS - Dev list and login with your existing (i.e. old) email address.

2. Once logged in, click on your username at the top right corner of the screen
(a menu opens)

3. Select "Account settings" from the menu
(The User Profile Screen appears)

4. On the User Profile Screen click on the link "Edit Personal Information"
(The Edit Profile screen appears)

5. On the Edit Profile screen click the link "Change Email"
(The Change Email screen appears)

6. Enter a new email address in the appropriate field and click the "Change Email" button.

At Step 6 the Screen changes to tell you an email has been sent to the new address and you must click a link in that email to confirm the change. These normally arrive near instantly. Sometimes these Nabble emails get trapped by Mail provider's spam filters, so if it doesn't arrive within minutes then the Spam folder is the first place to check.

Let me know how far through this process you went.
Yes, those are exactly the steps I followed when I tried to change my email address.   I just repeated them now, following your step-by-step instructions, but still got the same result as before:  this error message:

Nabble, Email Already in Use, Error Message

I need to take a nap now.  After my nap I'll re-read and study the rest of your post to see if I can get a handle on the concepts you laid out for me.  I have to confess that most of what you wrote went right over my head, so it might take me some time to get a grasp of it.