Explain Cost Please

Posted by Flick on Jan 05, 2015; 9:41pm
URL: https://support.nabble.com/Explain-Cost-Please-tp7593473.html

I'm very confused on how Nabble charges and what it's going to cost me.  There's a trial period, buying credits and premium support. It's all very confusing and the information is all scattered thru out the entire support forum. There's no one area that has everything I need to know.

Right now I have Nabble embedded on my site as I prepare to begin using it in about a month or so.  When I login as admin I see this link in the footer: Trial period ends in 304 day(s). So what happens at the end of the trial period? I don't know. You don't tell me. You have a link that says "Remove Ads" Apparently I can buy credit to remove ads. I don't have any ads running on my site so why would I want to pay to remove them.

Finally, How do I remove the Power by Nabble message in the footer. There's no way I'm leaving that on. It's hard enough getting my brand name out there. The last thing I want to do is send mix messages to my users by trying to brand two services at once. Besides, if I'm going to pay to use your service, I shouldn't have to run free branding adverts for your company or anyone elses.

It seems to me if you are going to charge to remove ads, then you should also removing your branding along with it. If someone wants to use your free service, then he must keep branding and display ads.

Anyways please update me on the cost of using your service and all the various price fees and structure. I mean really, how much time would it take to put all that information on one page? One hour. I mean it's really confusing and exasperating trying to figure out what services you offer and at what cost.