Re: Way to change users subscriptions?

Posted by Coleen_Astalos on Dec 18, 2013; 2:36pm
URL: https://support.nabble.com/Way-to-change-users-subscriptions-tp7588834p7588854.html

Because they are totally inept at computers.  I'm surprised some of them can even send an email!  

It's been almost a week since we transitioned to Nabble and I'm having to hold hands of many of my members.  If they have to do anything that requires more than 2 steps they're lost.  Half of them don't even understand the difference between logging into our password protected site and logging into Nabble.  

Of my 1073 members, only 525 are registered (and about 100 of those I had to do myself on their behalf!)  I originally expected members to register and set up their own email subscriptions.  But it's been too "hard" for them, so I've reverted to the invite option for the email subscriptions to get many of them set up.   The invite option doesn't have the capability for me to do anything but give them individual mail for all topics.  So then they start getting all the emails and now want me to switch them to digest - which I can't do, all I can do is unsubscribe them.  

Features like managing subscriptions should be an administrative capability.  I should be able to help my users get set up the way they want with subscriptions.

Thanks,
Coleen