Re: Threads getting merged

Posted by Hugo <Nabble> on Jul 04, 2012; 8:09pm
URL: https://support.nabble.com/Threads-getting-merged-tp7580500p7580604.html

I checked those posts and they were not sent from the Nabble interface. Those were emails sent to the mailing list as a reply to unrelated posts. So the user "started a new topic" by replying to another email from the list. Our system uses the "in-reply-to" header to thread messages, so this caused the confusion. For now, you can fix those threads by clicking on "More > Move post" (save the page with a blank field so that it becomes a new topic). I am not sure we can offer a better solution for this issue, since we have already tested threading by subject and the result was not good (people change the subject too often, even when they don't want to start new topics -- so the archive gets full of broken threads). Please let me know if you have suggestions, comments or concerns.