Re: Harvey's 'threaded' problem in Support...

Posted by GregChapman on
URL: https://support.nabble.com/Harvey-s-threaded-problem-in-Support-tp6920797p6921217.html

Needs to be user choice, in my view.

It depends so much on your userbase and volume of traffic as to what you prefer. For example, those used to newsreaders (for reading Usenet/newsgroups with many hundreds of posts a day) will definitely find List and Threaded extremely useful functions.

Take a look at this topic under Threaded view:
http://nabble-support.1.n2.nabble.com/Help-with-Free-Support-and-get-access-to-Premium-Support-tt5652870.html#none
and see how easy it is to pick out particular posters names and whether any particular posts generated an especially long string of responses. Notice how Hugo's name always appears at the end of a string, suggesting he always posts definitive answers. You just can't do that kind of analysis in Classic view.
Volunteer Helper - but recommending that users move off the platform!
Once the admin for GregHelp now deleted.