Re: Free vs. Paid Support

Posted by avd on Apr 27, 2011; 2:14am
URL: https://support.nabble.com/Free-vs-Paid-Support-tp5528523p6307968.html

Community support seems to be in vogue these days. Most questions are basic,  repetitive or have already been answered plus you'll probably develop a band of volunteers that will do most of the work.
Give them badges for number of questions answered, and at some point award them Hugo's email address so they can pass on to him any real issues....(!)