Re: Free vs. Paid Support

Posted by Julia Dvinskaya on Oct 26, 2010; 11:45am
URL: https://support.nabble.com/Free-vs-Paid-Support-tp5528523p5674285.html

".... How about $10 for the first week and $2 for each week after that."   To be fair to the new customers (and thus attracting them) I think the first two weeks after the registration and forum going live, give each forum 2 weeks of free support - because some forums simply die out immediately and the creator of it would like 2 weeks of trial run (ok, 1 week if you are determined to get your pay)... This in fact will induce feelings of some sort of loyally in your customers.. Hmm?