"From" / "reply to" information missing in emails forwarded to nabble

Posted by Paul Johnson on
URL: https://support.nabble.com/From-reply-to-information-missing-in-emails-forwarded-to-nabble-tp4828558.html

I'm trying to organize a work team.

I get requests for user support and I want to forward them to a Nabble group so that my teammates can help answer the requests.  I set up an email account here at my university that receives the messages and forwards them to a nabble forum.  I set up my forum as a Nabble email list, thinking that some team members might like to subscribe to the nabble list, but some might read the forum.

Here's the problem.  All of the posts in the Nabble group show up with my "from" address, not with the user who requested the message.  So it appears I'm the only one asking questions, and that's not what I want.  And if I open one of these posts, then it does have the original emailer's name in the context of the message but we cannot answer them--the email is obscured.

Got any ideas?