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I am seeing instances where threads in my ibm-netrexx forum are becoming merged with one another. For example
http://ibm-netrexx.215625.n3.nabble.com/netrexx-org-will-have-a-short-outage-td4025169.html Starts with a post about one topic and it then shows a load of posts about a completely different topic. Same thing in this post too http://ibm-netrexx.215625.n3.nabble.com/What-is-this-group-for-Please-td4025158.html |
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I have been told that if you reply by email to a Nabble application and change the subject line a new topic will be created (and my own tests confirm this is so).
However, when replying via the forum, the reply form offers a subject line and experiences teaches me this does NOT start a new topic. So I suspect the answer is that some of your authors are posting via the Nabble Archive and assuming it works the same way as their mail program. It looks like this is a case where a mail archive needs some NAML coding to make the "forum" echo the behaviour of a mail program. Hopefully, one of the team will be along soon to make a suggestion on how to achieve that.
Volunteer Helper - but recommending that users move off the platform!
Once the admin for GregHelp now deleted. |
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I checked those posts and they were not sent from the Nabble interface. Those were emails sent to the mailing list as a reply to unrelated posts. So the user "started a new topic" by replying to another email from the list. Our system uses the "in-reply-to" header to thread messages, so this caused the confusion. For now, you can fix those threads by clicking on "More > Move post" (save the page with a blank field so that it becomes a new topic). I am not sure we can offer a better solution for this issue, since we have already tested threading by subject and the result was not good (people change the subject too often, even when they don't want to start new topics -- so the archive gets full of broken threads). Please let me know if you have suggestions, comments or concerns.
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Hi Hugo, thanks for the explanation. I will work through some of the newer threads and try and sort them out. I will also post to the newgroup asking posters to refrain from starting a new thread by replying to another post.
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This post was updated on Jul 04, 2012; 10:10pm.
Sorry to be a pain, I don't have the move option when I look at the posts. I think this is because I originally set this up with an account that shows as "Ian Stirling" but I now log in with one that shows me as "Ian T Stirling".
I cannot find the details of my other account - is there any way I can retrieve it. Edit: by hovering over various links showing my name(s) ican see that Ian Stirling is a/c 28886 Ian T Stirling is a/c 29009 I tried sending an email to "Ian Stirling" and it turned up at the email account I use to login as "Ian T Stirling" - I am now most confused :-( Edit2: The email also turned up at another email address and I have been able to sort my two accounts out and now have the Move option available to me. |
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Your account "Ian T Stirling" is now with admin permissions. You should be able to move posts now.
My test forum.
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