Problem when embedding forum - file name too long

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Problem when embedding forum - file name too long

idowix
Hello Nabble,

I am a Wix employee. We started getting complaints about Nabble sites embedded on Wix. After carefully checking, we think the problem is on your side. Please see the post I recently posted in the free forum.

I have a problem when I embed my Nabble forum in my website. If my page's URL is more than 110 characters long, I get a 500 error from Nabble saying: File name too long".

Example:
This site's URL is 110 chars long and the forum is loaded.
This site's URL is 111 chars long and the forum is stuck on "Loading".

Yes, my website is hosted on Wix but the above URLs are clean HTMLs and have no flash in them. If you view their source you can see they are identical and that the embed code is exactly like the embed code you provide. The only difference is the URL's length.

We estimate we have at least 1000 users with embedded Nabble sites so this issue is urgent.
Thanks,
Ido Ophir
Product Manager
Wix.com
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Re: Problem when embedding forum - file name too long

Hugo <Nabble>
Thanks for the message, Ido. We have fixed the problem, but this is not released to all servers yet. The server used by your example pages has the new code and you can see that both embedding pages work fine now. All servers should have the new code tonight. Please let me know if I can help you or Wix in any other way.
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Re: Problem when embedding forum - file name too long

idowix
Hey Hugo,

Thanks for the quick response. We will update our users and let you know in case there are other complaints.

Ido


On Tue, Mar 22, 2011 at 8:45 PM, Hugo <Nabble> [via Nabble Support] <[hidden email]> wrote:
Thanks for the message, Ido. We have fixed the problem, but this is not released to all servers yet. The server used by your example pages has the new code and you can see that both embedding pages work fine now. All servers should have the new code tonight. Please let me know if I can help you or Wix in any other way.
Official Nabble Administrator - we never ask for passwords.



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