This problem appears to be only with emails that are sent to the forum via Gmail accounts. While the post looks fine on the Nabble site, and the received email in Gmail looks fine, the emailed version displayed in Outlook has  symbols in them. It looks like it occurs after certain symbols such as a period(.), exclamation point(!) and sometimes a colon (:).
Here is a picture of what I'm talking about: I'm also attaching the HTML from this same email. Outlook Version:SU!_Just_Sayin'.htm Gmail Version:JustSayin-GoogleVersion Ideas? Coleen |
I don't have outlook to test it. Have it started after our attachments changes?
My test forum.
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No, it's been there since before that. Let me know if there is anything I can provide you to help. Perhaps there is a way to just strip off any of those characters right before the email is sent? Coleen From: Pedro <Nabble> [via Nabble Support] [mailto:[hidden email]] I don't have outlook to test it. Have it started after our attachments changes? My test forum. If you reply to this email, your message will be added to the discussion below: http://support.nabble.com/Posts-going-thru-Gmail-have-funny-A-symbol-tp7589092p7589108.html To unsubscribe from Posts going thru Gmail have funny  symbol, click here. |
Give me a link on your forum to a post that contains this character, even though It is not possible to see on web.
My test forum.
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Here you go: http://forum.sudsol.org/Test-of-email-sent-directly-from-Google-td4527.html I've also attached the HTML I get in Outlook to this email. Coleen From: Pedro <Nabble> [via Nabble Support] [mailto:[hidden email]] Give me a link on your forum to a post that contains this character, even though It is not possible to see on web. My test forum. SU! Test of email sent directly from Google.htm (44K) Download Attachment |
In reply to this post by Pedro
I meant to include a picture of what that post looked like in my Outlook. Here it is: Coleen From: Pedro <Nabble> [via Nabble Support] [mailto:[hidden email]] Give me a link on your forum to a post that contains this character, even though It is not possible to see on web. My test forum. If you reply to this email, your message will be added to the discussion below: http://support.nabble.com/Posts-going-thru-Gmail-have-funny-A-symbol-tp7589092p7589115.html To unsubscribe from Posts going thru Gmail have funny  symbol, click here. |
It might be something in gmail. Even though, in the web app, we don't see the character, we can see that there are two characters on that spot, the space and the Â.
Please review your gmail encoding settings. This might help you: Sounds like you need to change your encoding setting. Click the topmost gear (up in the right corner), choose Mail settings, then go to General, scroll all the way down to Outgoing message encoding, and then choose Use default text encoding for outgoing messages source.
My test forum.
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It's already set to default text. So that's not it. Isn't there just a way we can strip off the  symbol when a post either comes in via email using Regex. (Perhaps in process_message_html where other special characters are handled) Or before it is distributed via email? Coleen From: Pedro <Nabble> [via Nabble Support] [mailto:[hidden email]] It might be something in gmail. Even though, in the web app, we don't see the character, we can see that there are two characters on that spot, the space and the Â. My test forum. If you reply to this email, your message will be added to the discussion below: http://support.nabble.com/Posts-going-thru-Gmail-have-funny-A-symbol-tp7589092p7589142.html To unsubscribe from Posts going thru Gmail have funny  symbol, click here. |
I have to understand if it is a general problem. My posts with gmail doesn't have that character, so, I have to investigate why this is happening to you. The obvious reason would be your encoding, now I have to find another one.
My test forum.
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In reply to this post by Coleen_Astalos
Please, set it as utf-8 and tell me what you see.
My test forum.
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I changed it to utf-8 and submitted a message with an exclamation point ! in it. It came across in Outlook the same was (as an A hat) Here is a picture of what it looks like in my Outlook: I even tried displaying the messages in plain text format and I see the same thing in Outlook.On Wed, Jan 15, 2014 at 12:59 PM, Pedro <Nabble> [via Nabble Support] <[hidden email]> wrote: Please, set it as utf-8 and tell me what you see. |
Can you set your outlook incoming encoding to utf-8?
My test forum.
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No, I seem to only be able to set it to HTML or plain text. Coleen From: Pedro <Nabble> [via Nabble Support] [mailto:[hidden email]] Can you set your outlook incoming encoding to utf-8? My test forum. If you reply to this email, your message will be added to the discussion below: http://support.nabble.com/Posts-going-thru-Gmail-have-funny-A-symbol-tp7589092p7589152.html To unsubscribe from Posts going thru Gmail have funny  symbol, click here. |
Ok, I figured out how to change an individual email message to display in UTF-8 format and the A hat symbol goes away. But I've not found a way (yet) for all incoming emails to be displayed in UTF-8 format in Outlook.
Coleen |
In reply to this post by Coleen_Astalos
Please, reply this message with an exclamation, via gmail. Let me see how it will be show,
Remember to never copy and paste any message, always type every thing.
My test forum.
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In reply to this post by Coleen_Astalos
Here is a post that may be of interest:
http://stackoverflow.com/questions/16715071/php-mail-with-utf-8-encoding-displays-incorrectly-in-microsoft-mail-clients to this problem Removal of the quotes around the utf-8 charset definition in PHP mailer was the solution for them. Coleen |
In reply to this post by Pedro
I am replying to this email from Gmail! I hope this gives you the information that you need. I can be very excited in my replies and use lots of !!! points!On Wed, Jan 15, 2014 at 9:12 PM, Pedro <Nabble> [via Nabble Support] <[hidden email]> wrote: Please, reply this message with an exclamation, via gmail. Let me see how it will be show, |
In reply to this post by Coleen_Astalos
I also found this that might be of interest:
http://www.emailonacid.com/blog/details/C13/the_importance_of_content-type_character_encoding_in_html_emails Which states that Gmail is the only client that automatically converts your text to UTF-8, no matter what the header Content-Type is set to. Hope this helps you figure it out. Coleen |
Pedro,
Here is a test that I did that I think shows the problem happens while going thru Nabble. I sent an email from my Gmail account to Nabble and CC'd it to my Gmail account. It was sent with utf-8 encoding. The copy that I get directly (without going thru nabble) the encoding remains as utf and shows in the HTML as: <meta http-equiv=Content-Type content="text/html; charset=unicode"> The copy that goes thru Nabble, the encoding changes to windows-1252: <meta http-equiv=Content-Type content="text/html; charset=windows-1252"> I don't know where the encoding gets set in Nabble when the emails are generated - but it appears that the encoding is being set to windows-1252 and perhaps needs to be changed to utf-8. All the emails I get from Nabble have the windows-1252 encoding (not just the ones sent via gmail). But apparently it's only a problem with gmail originated emails as they apparently add some special characters that are only handled properly by utf-8 encoding. If I change the encoding in Outlook to show the message in utf-8 format the funny  character goes away. But there isn't a way in Outlook to set utf-8 as a default as Outlook uses the encoding provided in the email itself (as it should). So in order to change the encoding to utf-8, you have to change it for each individual incoming message which is a pain (and most of my members wouldn't want to or know how to do). Let me know what you think. Thanks, Coleen |
I'll prepare some test for you. The problem is not so clear yet.
My test forum.
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