You don't show enough of the screen to give an answer and we need to know more e.g.:
Is the user logged in?
What Groups does the user belong to?
What Permissions have been granted to that Group?
Also, in case there is a more fundamental problem, it is always useful to give the URL of the forum.
Volunteer Helper - but recommending that users move off the platform!
Once the admin for GregHelp now deleted.