Not able hide the online indicator

[Priyanka_Mallu]

Hi There,

I am not able to hide the online indicator even the selecting the options under Account settings?
I even tried logging out and it still appears Online.
My users have also complained the same issue.
Please can you look into this issue and help me out.
This is my Forum.

Thank you,

Priyanka

[GregChapman]

The facility works for me.

After selecting the option, are you sure you and your users are refreshing any open tabs in their browser where the on-line indicator is shown.

The option only takes effect on a page freshly downloaded from Nabble's server. Using your browser's "Back" button or other actions that reload a page from the browser cache will not show the effect of the change in the option.

[Priyanka_Mallu]

Yes I did Greg.Refreshing the browser, logging out still its visible.