Nabble Says Blog has adult content - it doesn't!

[allie5]

Had a shock today when I logged into my site. Nabble have removed my blog and said I need to buy credits as it has adult content.

The blog has an "X" in the title as it's about The X Factor ! There is NO adult content!

I don't want to buy credits so can this be resolved?

[GregChapman]

Post the domain name and one of the Nabble team will take a look. If it isn't viewable by the public you will need to give some further explanations about the purpose of your site.

[allie5]

Thanks.

This is the page where I host the blog.

http://www.simoncowellonline.com/#/xf-usa-news/4579278280

this is the blog: http://the-x-factor-usa-news.1099443.n5.nabble.com/

It was titled "Xfactorusanews" it should be obvious the site is not an adult site.

[allie5]

Hi

I really need this issue sorting - can anyone tell me how long before Nabble respond?

I have a very busy site and need this blog back!

[GregChapman]

It can take a little extra time at weekends.

[allie5]

Thanks Greg - just have to keep my fingers crossed it's soon!

[allie5]

PLEASE can this be looked at - I really REALLY need the blog back in place ASAP.....

I've found Nabble really great for my site (I use 3 embeddable blogs) but if I cannot get a response when things go wrong I will be looking elsewhere so PLEASE can you reinstate my blog as a matter of urgency. The site or blog has absolutely NO adult content.

[allie5]

So disappointed this STILL hasn't been rectified yet - four days for a response is very poor.

This is my last plea before I change to another product.

Is there anyone in Nabble-Land that can reinstate my NON ADULT blog?

[Pedro]

Your site is not adult anymore. We try to deal with free support as soon as possible, but the last two months were very busy at premium support which is our priority.