Lost my Forum

[Chatters]

I have just visited my website ecigselect.com.au and find that the Forum that I had embedded there has disappeared. Can someone please explain what has happened and is there any way it can be restored?

[GregChapman]

What is the URL of your forum and on which page is it supposed to be embedded?

At first glance it appears that you have removed the embedding code from your site.

[GregChapman]

Found the code. It's here:

<div id="411272155672345199" align="left" style="width: 100%; overflow-y: hidden;" class="wcustomhtml"><a id="nabblelink" href="http://chatters.72631.x6.nabble.com/">Chatters</a>
<script src="http://chatters.72631.x6.nabble.com/embed/f1"></script></div>

The Nabble code seems fine. You need to debug the code associated with the <div> in which it is placed. Probably just removing it will do the job. This isn't a Nabble Support issue. You need to understand what the code does that surrounds the Nabble code.

[Chatters]

Hello again Greg,

I thought you and I had done the perfect job on my forum????? So I don't know what has happened. I checked all my mail after I found the forum missing from the website and found 2 mails from Nabble which I will send to you.

Regards

Terry

-------- Original Message --------
Subject: Re: Lost my Forum
From: "GregChapman [via Nabble Support]"
<[hidden email]>
Date: Fri, November 20, 2015 1:01 am
To: Chatters <[hidden email]>

Found the code. It's here:

<div id="411272155672345199" align="left" style="width: 100%; overflow-y: hidden;" class="wcustomhtml"><a id="nabblelink" href="http://chatters.72631.x6.nabble.com/">Chatters</a>
<script src="http://chatters.72631.x6.nabble.com/embed/f1"></script></div>

The Nabble code seems fine. You need to debug the code associated with the <div> in which it is placed. Probably just removing it will do the job. This isn't a Nabble Support issue. You need to understand what the code does that surrounds the Nabble code.

---

If you reply to this email, your message will be added to the discussion below:

http://support.nabble.com/Lost-my-Forum-tp7596091p7596099.html

To unsubscribe from Lost my Forum, click here.
NAML

[Chatters]

Greg

This was the first Email.

-------- Original Message --------
Subject: Nabble forum scheduled for deletion
From: Nabble <[hidden email]>
Date: Fri, November 06, 2015 1:37 am
To: [hidden email]


Dear Nabble user,

The forum listed below is inactive and has been scheduled for deletion in 10 days.
To prevent this forum from being deleted, visit the forum and follow the instructions.

http://chatters.72631.x6.nabble.com/

If this forum is deleted, your posts in this forum will be deleted.
You can see your posts here:

http://chatters.72631.x6.nabble.com/template/NamlServlet.jtp?macro=user_nodes&user=1

** For more information, see:
http://x6.nabble.com/help/Answer.jtp?id=53

Regards,
The Nabble team

[Chatters]

Greg

This is the second message

Terry

-------- Original Message --------
Subject: Chatters has been deleted
From: Nabble <[hidden email]>
Date: Mon, November 16, 2015 4:24 am
To: [hidden email]

Dear user,

Your Nabble site "Chatters" has been deleted.

You can download a backup of this site from the link below.
Nabble will try to keep this backup available for a few months, but this is not guaranteed.
If this content is important to you, save this copy as soon as possible.

http://x6.nabble.com/backups/site_72631_2111898723.zip

Sincerely,
The Nabble team
________________________________________
Free Embeddable Forum powered by Nabble
http://www.nabble.com/

[GregChapman]

In that case you need to post the link to the zip file in the area at:
http://support.nabble.com/Forum-Recovery-request-f7592522.html

[Chatters]

Hi Greg

I have no idea what to do here. On 6 Nov I received advice from Nabble that my forum was scheduled for deletion:

The forum listed below is inactive and has been scheduled for deletion in 10 days.
To prevent this forum from being deleted, visit the forum and follow the instructions.

http://chatters.72631.x6.nabble.com/

If this forum is deleted, your posts in this forum will be deleted.
You can see your posts here:

http://chatters.72631.x6.nabble.com/template/NamlServlet.jtp?macro=user_nodes&user=1

** For more information, see:
http://x6.nabble.com/help/Answer.jtp?id=53

Regards,
The Nabble team

On the 16 Nov 2015 I was advised the forum was deleted by Nabble;

Dear user,

Your Nabble site "Chatters" has been deleted.

You can download a backup of this site from the link below.
Nabble will try to keep this backup available for a few months, but this is not guaranteed.
If this content is important to you, save this copy as soon as possible.

http://x6.nabble.com/backups/site_72631_2111898723.zip

Sincerely,
The Nabble team

You were of great assistance to me setting up my Forum in the first place, but I do not understand my current situation and if I can get my forum back. I'm not sure if the website address wold be of ssistance in this matter (but you will be able to view what has been the result and hopefully suggest a remedy. www.ecigselect.com.au

Thanks

Terry

-------- Original Message --------
Subject: Re: Lost my Forum
From: "GregChapman [via Nabble Support]"
<[hidden email]>
Date: Fri, November 20, 2015 1:01 am
To: Chatters <[hidden email]>

Found the code. It's here:

<div id="411272155672345199" align="left" style="width: 100%; overflow-y: hidden;" class="wcustomhtml"><a id="nabblelink" href="http://chatters.72631.x6.nabble.com/">Chatters</a>
<script src="http://chatters.72631.x6.nabble.com/embed/f1"></script></div>

The Nabble code seems fine. You need to debug the code associated with the <div> in which it is placed. Probably just removing it will do the job. This isn't a Nabble Support issue. You need to understand what the code does that surrounds the Nabble code.

---

If you reply to this email, your message will be added to the discussion below:

http://support.nabble.com/Lost-my-Forum-tp7596091p7596099.html

To unsubscribe from Lost my Forum, click here.
NAML

[GregChapman]

[GregChapman]

Hi,

As you missed the opportunity to keep the forum active by clicking the link in the earlier message, you now have to request the backup file is used by Nabble to restore the forum.

The easiest way to do that is to post the contents of the second email to the special area of this forum for restoration requests at:
http://support.nabble.com/Forum-Recovery-request-f7592522.html
and then wait for Nabble to respond to the request.