Invoice for ad-free service

[PriitP]

Earlier today I purchased the ad-free offering, but only received a receipt from Amazon that validates payment.
Is it possible to get an invoice from Nabble that would certify that Nabble, Inc actually offered a service to us? Who should I turn to?

Thanks!

[Pedro]

It should have been written in this receipt. Can you paste it here for me?
You can also check your credits at your forum -> options -> remove ads

[PriitP]

Here's the receipt (the asterisks are mine):

---------------
Transaction ID: 17LU7**********EDDHRTBUF7AKEDOF6A8A
Recipient: Nabble LLC
For: 100,000 credits for http://forum.plumbr.eu
Amount: $25.00
Date: Mar 18, 2013
Payment method: Mastercard XXXX-XXXX-XXXX-****
Reference: 100,000 credits for http://forum.plumbr.eu
---------------

My accountant says that this lacks e.g. VAT info (even if it's not applicable, should be stated on the invoice) to count as proper proof of expense. We'll probably get by, but if you have an invoice template it would be good to get a proper invoice.

I'm not worried about the actual transaction or whether the credits were applied, it's just a paperwork question.

[Pedro]

You are the first user to ask for this kind of information. We don't have an easy way to generate an invoice at this point. Can you please check that the current receipt is enough for you to prove the expense? If it is not enough, then I can talk to the rest of the team and try to find a solution.

[GregChapman]

Hi Priit,

I am surprised that your accountant says this.

It would be normal for a foreign business, in this case one from the USA,  to refer only to taxes applicable in the country of origin. Taxes payable in Estonia, would not be their concern - even on a formal invoice from them.

[PriitP]

Thanks guys. It's OK. It was a minor miscommunication issue with the accountant. My apologies for a false alarm.