Forum deleted with no notification

[Multimedia]

http://mediamulti.967321.n3.nabble.com/

I received an email that the above forum was deleted today. Normally I have received an email with a notice that I had 10 days to click the link to  prevent the forum from being deleted.

 I did not receive any notification this time. I didn't want my forum deleted. I can't even open the zip file with a copy of my forum that they sent .

You cannot reply to the email notifying you that your forum has been deleted because it is a no-reply address.  I was trying to let Nabble staff know and ask them  to check their records to confirm I have not been sent any notification. I already did a thorough search at my end.

I don't know if they're just now deleting forums without giving us any warning? It's never happened that way in the past.

 Does anyone here have any solutions? Is there anyway to reach anyone at Nabble and get my forum restored? I sure hope somebody has some good suggestions. Thanks for your help.

Anne

[haozwang<Nabble>]

hi Anne, you sure you never received the email, not even in your spam?

for restoring your forum, do you have the link to your zip?

[Multimedia]

Hello there,

Yes, I am absolutely sure no notification came through giving me the option to click the link to ensure the forum would not be deleted. I am a technology professor so am web competent. 

I always have received the email in the past but this time only received the email my forum had been deleted . 

Can you restore my forum to Nabble with the zip file I was sent?

Thanks for helping!

Cheers,

Anne

On Mon, Sep 4, 2017 at 7:48 PM haozwang<Nabble> [via Nabble Support] <[hidden email]> wrote:

hi Anne, you sure you never received the email, not even in your spam?

for restoring your forum, do you have the link to your zip?

---

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NAML

[haozwang<Nabble>]

hi Anne, can you post the link to the zip file? I'll need it to restore the forum

[Multimedia]

Hi again,

Here is what I received:

Dear user,

Your Nabble site "MEDIAMULTI" has been deleted.

You can download a backup of this site from the link below.
Nabble will try to keep this backup available for a few months, but this is not guaranteed.
If this content is important to you, save this copy as soon as possible.

http://n3.nabble.com/backups/site_967321_983368716.zip

Thanks so much for assisting me!

Cheers,

Anne

On Mon, Sep 4, 2017 at 8:00 PM haozwang<Nabble> [via Nabble Support] <[hidden email]> wrote:

hi Anne, can you post the link to the zip file? I'll need it to restore the forum

---

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http://support.nabble.com/Forum-deleted-with-no-notification-tp7598564p7598582.html

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NAML

[haozwang<Nabble>]

we will further look into the email issue.

[Multimedia]

Thanks! Yes, this has never happened before. I hope I am an isolated case and that there was no glitch at your end. I have had my forum for many years and been very grateful for your services.

Best regards,

Anne

On Mon, Sep 4, 2017 at 8:02 PM haozwang<Nabble> [via Nabble Support] <[hidden email]> wrote:

we will further look into the email issue.

---

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http://support.nabble.com/Forum-deleted-with-no-notification-tp7598564p7598583.html

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NAML

[haozwang<Nabble>]

check it now, it should be up