Any Problem with N5 server ?

[MichaelAtOz]

MichaelAtOz wrote

Hugo <Nabble> wrote

We have a new server now and the service seems to be stable again. Please let us know if you guys have any issues.

http://forum.openscad.org/ seems to be working again, except:
-  posts are still flagged "This post has NOT been accepted by the mailing list yet. " where the message has been thru the mailing-list and received to my inbox. Example http://forum.openscad.org/What-has-gone-wrong-with-the-forum-td18210.html#a18211 (I presume this flag is controlled by nabble receiving the post back via the mailing-list - so is caused by the following)
- mailing-lists originated posts are not making it to the forum.

I checked the Mailing List Archive Settings and http://forum.openscad.org/mailing_list/SubscribeToMailingList.jtp which shows the subscription address "[e-mail]", that address is subscribed to the mailing-list.

There is some problem with incoming emails...

... [show rest of quote]

The mailing-list integration is still cactus. I just re-tested both points above.

[Hugo <Nabble>]

The server has improved, but it still needs some days to catch up. We may have to make new adjustments in order to make it super fast again.

[Coleen_Astalos]

What about the digests going out?  I'm still not getting them.  Individual emails seem to be going out fine, it's just the nightly digests that are missing.

Thanks,

Coleen

 

Coleen Astalos, Stampin' Up! Demonstrator
Alamosa, CO, [hidden email]
See my website at http://alamosa.stampinup.net
Are you a demonstrator? Join me on SUDSOL - Your 24/7 Upline!

 

From: Hugo <Nabble> [via Nabble Support] [mailto:[hidden email]]
Sent: Sunday, August 28, 2016 12:59 AM
To: Coleen_Astalos
Subject: Re: Any Problem with N5 server ?

 

The server has improved, but it still needs some days to catch up. We may have to make new adjustments in order to make it super fast again.

Official Nabble Administrator - we never ask for passwords.

 

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NAML

[Hugo <Nabble>]

The server still needs time to fully recover. Digests should work again in the next days.

[MichaelAtOz]

OpenSCAD seems to be operating normally & caught-up. Thanks.

[Coleen_Astalos]

Still no digests going out...
Coleen

[Coleen_Astalos]

Still no digests - is anyone else getting their digests going out?
Coleen

[Hugo <Nabble>]

We are aware of this issue and we are trying to understand what happened. We restarted the server today and hopefully digests will be working again. We will keep an eye.

[Coleen_Astalos]

Still no digests...  It's been almost 2 weeks since any digest went out and my users are getting upset...
Coleen

[Coleen_Astalos]

Still no digests - is anyone else getting digests issued?  Or is it just me?
Coleen

[geofredo soleado]

I don't know what digests are,but must be important to your forum and it's users .

Still finding everything very slow, so slow in fact have given up and decamped to a new forum.

Which is a shame

[Coleen_Astalos]

Digests are the email compilation of the posts for that day (either all posts to the forum or posts for a particular category).  One of the reasons we switched to Nabble from a Yahoogroup is this email capability, as 95% of my 800+ members interact with the forum via email instead of online.  Since we generate between 25-50 posts per day this allows members to be able to subscribe to just the categories they want and get a single email for that category each night. 

 

I'd guess 25% of my members only get the digests - so that's 200+ members that are not getting emails and haven't been for the last 2 weeks.

 

So it *IS* a big problem for my users.

Coleen

 

Coleen Astalos, Stampin' Up! Demonstrator
Alamosa, CO, [hidden email]
See my website at http://alamosa.stampinup.net
Are you a demonstrator? Join me on SUDSOL - Your 24/7 Upline!

 

From: geofredo soleado [via Nabble Support] [mailto:[hidden email]]
Sent: Sunday, September 4, 2016 10:01 AM
To: Coleen_Astalos
Subject: RE: Any Problem with N5 server ?

 

I don't know what digests are,but must be important to your forum and it's users .

Still finding everything very slow, so slow in fact have given up and decamped to a new forum.

Which is a shame

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NAML

[Coleen_Astalos]

Still not getting digests.  I got this message from a user today when she got her renewal notice for her membership...

I haven't even been getting any of my daily updates for weeks now!  

Terri xxxxx

This lack of digests is affecting my bottom line and I am losing members.  WHEN can we expect to get this resolved?  
Coleen

[Coleen_Astalos]

Since it appears that I'm the only one who is expressing a major issue about not having the digests going out and it seems that only the N5 server is having problems with digests, is it possible for my forum to be moved to a different server to solve this problem for me?
Thanks,
Coleen