Restore site

[jriggs]

Can you please restore the site
Board portal. sagepointcare.org/

[Israel <Nabble>]

Can you please go to Options > Application > Change domain name, and check if everything is set up properly?

[jriggs]

I can’t access my account. It says my email is not recognized. I am an admin on the account. 

Sent from my iPhone

On Jun 15, 2020, at 6:58 PM, Israel <Nabble> [via Nabble Support] <ml+[hidden email]> wrote:

Can you please go to Options > Application > Change domain name, and check if everything is set up properly?

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NAML

[jriggs]

I can not get past the log in. It says it does not recognize my email address:
[e-mail]

[Israel <Nabble>]

Do you have the original URL of your site? It is something like this http://site.119580.n8.nabble.com

[jriggs]

http://n4.nabble.com/backups/site_2351328_1869956672.zip

[Israel <Nabble>]

The site has been restored.

[jriggs]

I am still not able to access it. When I click on the link boardportal.sagepointcare.org it sends me to the main Nabble.com web page with no log in link.

[jriggs]

Also, when I ask for applications I have, this is the message I receive.

Dear Nabble user,

You don't have any sites on Nabble.

Regards,
The Nabble team

[Israel <Nabble>]

You should look for a link containing the URL of your site, something like: http://sitename.231354.n4.nabble.com.
You're trying to access your custom domain and you should provide the first URL sent to your email address when it was created then I am able to fix it.

[jriggs]

I didn’t set up the original account. I was just given the link and set up as an admin. The only other link I can find is this one. Is this what you need?

 

https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fboardportal.sagepointcare.org%2f&c=E,1,x2lWlOiWFyfCFLDR_lKCDgvGQRDP5C9J_0nyW6jYK5Cz2aB10QG0H4FHeWHHJl1SWYJ1kkjwEQhX9LqZM3f9mwFiTV0lWRpilxu70RwF2rlOuQQ4xrCKmqAX&typo=1

 

 

Thanks,

Joyce

 

From: Israel <Nabble> [via Nabble Support] <ml+[hidden email]>
Sent: Wednesday, June 17, 2020 1:06 PM
To: Joyce Riggs <[hidden email]>
Subject: Re: Restore site

 

You should look for a link containing the URL of your site, something like: http://sitename.231354.n4.nabble.com.
You're trying to access your custom domain and you should provide the first URL sent to your email address when it was created then I am able to fix it.

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http://support.nabble.com/Restore-site-tp7605949p7605985.html

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NAML

[Israel <Nabble>]

No, the format is like this: http://sitename.231354.n4.nabble.com

[jriggs]

Do you know where else I may be able to locate the original URL in case I can’t locate it?

 

Thanks,

Joyce

 

From: Israel <Nabble> [via Nabble Support] <ml+[hidden email]>
Sent: Wednesday, June 17, 2020 1:50 PM
To: Joyce Riggs <[hidden email]>
Subject: RE: Restore site

 

No, the format is like this: http://sitename.231354.n4.nabble.com

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NAML

[jriggs]

Here is what I have from our DNS:

Name:    n4.nabble.com
Address:  199.38.86.66
Aliases:  boardportal.sagepointcare.org

Will this work?

 

 

From: Israel <Nabble> [via Nabble Support] <ml+[hidden email]>
Sent: Wednesday, June 17, 2020 1:06 PM
To: Joyce Riggs <[hidden email]>
Subject: Re: Restore site

 

You should look for a link containing the URL of your site, something like: http://sitename.231354.n4.nabble.com.
You're trying to access your custom domain and you should provide the first URL sent to your email address when it was created then I am able to fix it.

---

If you reply to this email, your message will be added to the discussion below:

http://support.nabble.com/Restore-site-tp7605949p7605985.html

To unsubscribe from Restore site, click here.
NAML

[jriggs]

 

Can you tell me if this works? I need to access the documents here.

From: jriggs [via Nabble Support] <ml+[hidden email]>
Sent: Wednesday, June 17, 2020 3:30 PM
To: Joyce Riggs <[hidden email]>
Subject: RE: Restore site

 

Here is what I have from our DNS:

Name:    n4.nabble.com
Address:  199.38.86.66
Aliases:  boardportal.sagepointcare.org

Will this work?

 

 

From: Israel <Nabble> [via Nabble Support] <ml+[hidden email]>
Sent: Wednesday, June 17, 2020 1:06 PM
To: Joyce Riggs <[hidden email]>
Subject: Re: Restore site

 

You should look for a link containing the URL of your site, something like: http://sitename.231354.n4.nabble.com.
You're trying to access your custom domain and you should provide the first URL sent to your email address when it was created then I am able to fix it.

---

If you reply to this email, your message will be added to the discussion below:

http://support.nabble.com/Restore-site-tp7605949p7605985.html

To unsubscribe from Restore site, click here.
NAML

 

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NAML

[Israel <Nabble>]

Unfortunately, the information provided will not gonna help us.

[jriggs]

Is there some other way to access the information? I just need the document back up and then we will transfer it to another platform.

 

Thanks,

Joyce

 

From: Israel <Nabble> [via Nabble Support] <ml+[hidden email]>
Sent: Thursday, June 18, 2020 1:41 PM
To: Joyce Riggs <[hidden email]>
Subject: RE: Restore site

 

Unfortunately, the information provided will not gonna help us.

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NAML

[Israel <Nabble>]

Do you remember the name used to create the forum?

[jriggs]

Kelsey Pearson

[hidden email]

 

Thanks,

Joyce

 

From: Israel <Nabble> [via Nabble Support] <ml+[hidden email]>
Sent: Thursday, June 18, 2020 1:59 PM
To: Joyce Riggs <[hidden email]>
Subject: RE: Restore site

 

Do you remember the name used to create the forum?

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NAML

[Israel <Nabble>]

I mean the name of the site because you received a link like this: nameofthesite.231354.n4.nabble.com. We can search on Google and try to find it.