Registration Issues When Using Facebook's Browser

[Screwy Brewer]

Whenever user go directly to my forum site registration always seems to work. However when users are in Facebook and click a link to my forum site, using Facebook's browser, the registration process doesn't work. Several users have complained about the registration CAPTCHA not working even after 5 or more tries. When the same users register using a standard web browser they are able to do so without a problem.

Is this a known issue and are there plans to fix the forum registration page when accessed from within Facebook?

 

[Screwy Brewer]

Can someone please acknowledge that this is a known issue, or respond with a resolution.

[GregChapman]

A search on the forum for "Facebook login" suggests this may be a known issue, though one of my posts in 2012 suggests I did not recognise it at the time. I still have no Facebook account so can't confirm it.

[Screwy Brewer]

Thanks for getting back to me on this Greg. Since Facebook is so widely used it would make sense to have Nabble integrate with it. I'm afraid that a lot of user registrations are being lost because when launched within Facebook the Nabble registration does not work.

Do you know if there are any plans to resolve compatibility issues with Facebook initiated Nabble registrations?

-Vince
 

[GregChapman]

I'm not aware of any plans to change things.

I've just stared over my wife's shoulder while she tapped on a web link within facebook on her Android tablet. The menu there offers an option "Open in Chrome". So it seems your users may only be one click away from being able to switch to a normal browser where they can register.

For the moment it seems you just need to add that advice to your Facebook posts when adding a link where a captcha may be required.