I can't ban

[Sonia]

 Please fix it.

I can't ban users.

[Mencey Melgar]

We would be more able to help post your forum's url

[Sonia]

http://arsepo-forum.1055779.n5.nabble.com/

[Sonia]

it is very urgent.

I have forum for kids.

I need to bann user.

[Mencey Melgar]

Please keep waiting until a nabble member reply here.

[Pedro]

We saw the problem. Please, try again and let us know if it is still happens.

[Sonia]

Thank you very much.

It works :)