Yep, my forum on n8 is down as well. Been down since maybe 7 CDT this morning that I'm aware of. Do the sysadmins not get alerted when a system goes down? I started a forum on Friday and haven't gone live, so need to understand how often this happens and how long it typically takes to fix it before making a decision to go live.
But please understand, I realize I'm on a free service. I really like what I've seen and appreciate Nabble. But it may not be the service I am looking for. Is there a premium service with multiple servers for a forum?
...need to understand how often this happens and how long it typically takes to fix it
In my seven years with Nabble I can recall a server outage of this kind two or three times. Always fixed within three hours, or so, of me seeing reports on this forum.
The most disruptive event that I have seen reported here happened once was caused by an overload on the n5 server. It took several days to fully upload the backup data and merge it onto a replacement server and, I understand, there may have been some loss of data in the period between the latest backup and the server going down.
It's the nature of a forum based support system that outages become very visible even to those unaffected.
Given the number of servers that Nabble run I don't think Nabble has a bad record for uptime.
Just a Volunteer Nabble Helper - because the nice folk at Nabble have helped me! GregHelp - Building a set of answers to Nabble FAQs.
What happened here is that we have new sysadmin who upgraded Postgres (the database) without notifying users. We will have similar downtimes on all other servers to upgraded Postgres, but we will notify users next time.