Download Archives problem

[erkan]

I'm trying to download the archives of my forum. I get a mail shortly after clicking "generate". I follow the link in the mail I recieved, that returns me to the same page, in which there is only a "generate" button, instead of a "download" one. Unfortunately I don't get a page with download link.

This function used to work well, and I was able to take some back ups a few months ago. I wonder if it's just me, and what the problem is.

And I think the archives include only the forum structure and the text data in it. Not the pictures etc. right? Sorry, I'm a bit clueless. But I'd like to experiment with a few other forum softwares, using that back-up file to see the differences.

Thanks in advance,
Erkan

[Hugo <Nabble>]

The backup works for me. Do you still have issues? Can you reproduce it consistently?

erkan wrote

And I think the archives include only the forum structure and the text data in it. Not the pictures etc. right? Sorry, I'm a bit clueless. But I'd like to experiment with a few other forum softwares, using that back-up file to see the differences.

Nabble exports all forums and messages including their images and files. See the "files" field in the help description: http://www.nabble.com/help/Answer.jtp?id=54

[erkan]

I understand, but somehow I can't download the back up file.

When I click "generate archive", I get an e-mail shortly after that. But in the e-mail there is a link which leads me to the same screen with "generate archive" button.

Download button does not appear. I assume generating a relatively big forum like ours should take a long time. But for some reason the automated mail arrives into my mailbox shortly after I click generate.

I thought you'd want to hear about this. Thank you again.

[Peter <Nabble>]

There is no download button. There is a link to download it. Do you see the link?

[erkan]

I click "Start Archive Generation" button. Then I get an e-mail in a few minutes. The e-mail has one link in it ( http://forum.whatisfatmagulsfault.com/forum/Archives.jtp?app=2036725)

I open that link. And the page I get is exactly the same page I saw before, that has "Start Archive Generation" button.

I don't see any download link unfortunately. Is it a bug?

I was able to download the archive before. (A few months ago)

[Hugo <Nabble>]

I suspect your browser cached that page. I just went to your forum and generated the archives successfully. The files are ready for download here: http://forum.whatisfatmagulsfault.com/forum/Archives.jtp?app=2036725

If you still don't see the files, try forcing a full page reload (F5).

[erkan]

Hello nabble,

I was able to download to archives this time, but there was a problem you may want to know about.

As usual I first pressed the button "generate archives". A moment later I simply refreshed the page (didn't wait for the e-mail), and I saw about 19 zip files, 10 of which I was able to download. But unfortunately I couldn't download the rest. Somehow, when I clicked on the rest of the zip files to download them, a blank page with 404 error greeted me.

So I refreshed the page again, this time I couldn't see any downloadable zip files. Instead I saw the "generate button" again. All this happened in 5 minutes or so. I thought the archive files were supposed to be available to download for 5 days, not 5 minutes :)

Anyways, I clicked on "generate archives" button again and refreshed the page a minute later, or two. Once again I was able to see the zip files and thankfully download the rest of them. But I tried to refresh the page again and archive files on the page were gone as before, while "generate archives" was again there.

I don't know if it is just me and my browser, but I thought you might want to know.

Thanks again and good luck,
erkan

[Hugo <Nabble>]

Thanks for the information. I believe this was a cache issue again, so I will see if there is anything we can do.