Can you help with client login issue...

classic Classic list List threaded Threaded
3 messages Options
Reply | Threaded
Open this post in threaded view
|

Can you help with client login issue...

admin eden
Fwd: def a login issue for me
Begin forwarded message:

>
> i cant login to forum the home page says i am logged in welcome Lantre but when I go to forum a strange page comes up and says my ligin is incorrect and I know it is not this is what happened last time with the lantre@me login?  
>
>
>
                       
Reply | Threaded
Open this post in threaded view
|

Re: Can you help with client login issue...

GregChapman
It is very difficult to tell from your users description of the problem.

For example, it is possible that you user had multiple tabs open and logged out on one of them but another still showed as logged in.

You need to ask a lot more questions of your user about exactly what was done and the order it was done in.
Volunteer Helper - but recommending that users move off the platform!
Once the admin for GregHelp now deleted.
Reply | Threaded
Open this post in threaded view
|

Re: Can you help with client login issue...

admin eden
thanks Greg, Will do.

:)