I've paid for support to see if I can get this issue resolved.
The lack of digests is killing my group. I have about 800 members and over 60% of them are subscribed to digest. So this is becoming a major problem for me with 500+ members not receiving their daily digests since 8/20.
Since the N7 is a copy of the N5, the redirect is also set the same way. So I thought by removing the redirect for the n7 server then I'd be able to get to it to test it out. But I can't get there to change it as it always redirects me back to my embedded page. So that is what I was asking for you to do. Is that not correct?
2) The DNS CNAME - on my server which looks like this:
Which connects forum.sudsol.org (my embedded forum) to the n5.nabble.com server - I will make this DNS change once I've been able to access & test out the forum on the n7 server.
Which embeds the forum onto my website. I don't think I need to make any changes here as it goes to the forum.sudsol.org site - which after the DNS name change propagates will go to the n7 server instead of the n5 server.
Thanks. I've submitted the DNS change and we'll wait until everything goes thru and is working (including seeing the digests are coming out) before we delete the old forum.
I didn't think about the fact that the email addresses for each of the categories would change - kind of a pain for my members. So I want to make sure the digests are coming out on the N7 server and it wasn't some other problem that was introduced before we get rid of the old one.
There were only a handful of posts that needed to be moved, so I just reposted them and I set it so that members can't post to the old forum anymore.
Have you compared the new email addresses with the old ones? I believe the only difference will be the n5 -> n7 change, but I am not sure. If this is correct, then all you have to do is ask your users to replace "n5" with "n7" in the address and they are good to go.
Official Nabble Administrator - we never ask for passwords.
I don't think it's that simple with the addresses. I looked at a few today, but wanted to go back to check to be sure. But now I can't get to the old forum <a href="http:// http://sudsol.1100894.n5.nabble.com/">http://sudsol.1100894.n5.nabble.com/ anymore. It just takes me to the Nabble main page. You haven't gotten rid of it yet have you? I want to make sure we get digests tonight on the n7 forum before deleting the n5 one.
Is there a way to export the category addresses? I could set up a mail merge to send it out to each member.
Yes, I did confirm the email addresses are the same just the n5 changes to n7 - so that makes it much easier for my members! At this point I think we're good. We did get digests last night. Please hang onto the n5 until Tuesday - just in case, then you can delete it. I'll email you to let you know when I'm ready for it to be deleted.
We talked about deleting SUDSOL from the n5 server today. But we updated the post_via_email macro for the bounced message to remind members to update the email addresses from n5 to n7.
Is it possible to keep it set up for a month or so (you could delete the postings if you needed space), but we'd like to make sure that emails sent to the n5 server forum get the customized bounced message.