BUG: Problems Editing Your Own Post From A Mobile Device

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BUG: Problems Editing Your Own Post From A Mobile Device

Gary Lewis
This post was updated on .
Half of my users are using mobile devices.  And there's a problem that is plaguing us when trying to edit your own post using a phone.

In Portrait you cannot see all of the post, as shown below.  Is there a way to force the edit-an-existing-post window to follow the same rules that viewing a post or replying to a post follow?  Those windows seem to play nicely, but the window to edit an existing post doesn't.

And before someone says "turn the phone to landscape mode", the edit window does work that way but given the size of the keyboard you can only see a few lines of text.


I'm not Nabble support, but have Nabble running on my Weebly website: http://www.garysgaragemahal.com/
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Re: Problems Editing Your Own Post From A Mobile Device

GregChapman
This post was updated on .
Try this:
Options > Application > Extras & add-ons > Responsiveness
and turn on both the options you find there.

EDIT: These days I reckon Nabble should have both the options turned on by default and let admins turn them off if they wish.
Just a Volunteer Nabble Helper - because the nice folk at Nabble have helped me!
GregHelp - Building a set of answers to Nabble FAQs.
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Re: Problems Editing Your Own Post From A Mobile Device

Gary Lewis
Greg - Thanks, but I already have both of those on.  I meant to say that but forgot.  

And, just to be clear as I didn't realize what I was being told initially, it is not the "reply" window.  It is the window where you edit your own reply.
I'm not Nabble support, but have Nabble running on my Weebly website: http://www.garysgaragemahal.com/
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Re: Problems Editing Your Own Post From A Mobile Device

GregChapman
OK! I've checked and you have definitely found a serious bug for embedded forums.

I had misread your message in my earlier response and had only tested REPLY and got a screen like this:

Mobile Reply Screen
All was working as I expected, but realising my mistake I have now tested an edit post screen and got this:

Mobile Edit Post Screen
It's lost the "responsiveness" features, showing a rather shrunken edit box and toolbar - it didn't look like your image - but the message is editable.

Then I realised my tests had been on on a non-embedded forum. So I tried one and got this (with the keyboard deliberately removed to show a little more of the screen):

Embedded Mobile Edit Screen
It still has no responsiveness features but now not only is the forum displayed much larger IT IS NOT SCROLLABLE to reach the off-screen parts of the text. As you suggest, this effectively makes the message non-editable. (Again, as you suggest, the edit box nicely fills the width of the screen when in landscape orientation but again, as you say, it only leaves two lines of editable text visible, making the business of doing anything impractical, if not impossible.)

It seems the responsiveness features only work as intended for New Topics and Replies. They need to be implemented for Edits as well.

Would you care to edit your initial post to include BUG: at the start of the subject line, so it is a little more noticeable to the Nabble Support team!
Just a Volunteer Nabble Helper - because the nice folk at Nabble have helped me!
GregHelp - Building a set of answers to Nabble FAQs.
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Re: Problems Editing Your Own Post From A Mobile Device

Gary Lewis
  Now we are getting somewhere!  The bug has been seen by others and is repeatable.  

Thanks, Greg, for all your sleuthing.  I know that took time you don't have right now, so I certainly appreciate it.

The first post has been edited, so let's see if the gurus can easily fix this.
I'm not Nabble support, but have Nabble running on my Weebly website: http://www.garysgaragemahal.com/
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Re: Problems Editing Your Own Post From A Mobile Device

Israel <Nabble>
Administrator
Gello Gary,
We're looking into this issue. It will take a few days to be solved.
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Re: Problems Editing Your Own Post From A Mobile Device

Gary Lewis
Thanks, Israel.  
I'm not Nabble support, but have Nabble running on my Weebly website: http://www.garysgaragemahal.com/